Privacy Policy

This privacy policy outlines how Hormone Solutions clinic collects, uses, shares, and protects the personal information of users on our website and clients who use our services.

Hormone Solutions is committed to protecting users' privacy. We do not collect any health information or medical records from users. The only personal information we collect is contact information (name, email, phone number) that users voluntarily provide to use our services or receive communication from us. We also collect technical information about users' browsers and devices such as IP addresses and cookies to improve our website functionality and user experience.

Information We Collect

We only collect two types of information about users:

Contact information: If users contact us via email or booking forms, we collect information like names, phone numbers, and email addresses. We store this data securely in our CRM system.

Technical information: Our website automatically collects technical data transmitted by users' browsers and devices such as device type, operating system, browser type, IP address, referring sites, date/time of visits, etc. We use common internet technologies like cookies to collect this information about all website visitors.

How We Use Information

We only use the information collected for the following purposes:

We do not sell or rent users' personal information to any third-parties. Information is only shared with service providers working on our behalf who are required to comply with this privacy policy.

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User Rights and Choices

Users have the following rights and control over their personal information with Hormone Solutions:

Users can exercise these rights by contacting us via email or phone as provided on our Contact Us page.

Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this privacy policy or as legally required. We apply data minimization practices and delete user data if inactive for an extended period.

Data Security

We have implemented robust physical and technical safeguards to protect the security and confidentiality of any personal information we collect and process. However, no internet transmission can ever be 100% secure, so we cannot guarantee the absolute security of transmitted information. Users use our website and share information at their own risk.

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Children's Privacy

Our services are not designed for or intentionally targeted toward children under the age of 16. We do not knowingly collect personal information from children. If we discover any child has provided personal information without prior verifiable parental consent, we will promptly delete such information. Parents may contact us to request removal of any personal information collected from a child.

Changes to this Policy

We may occasionally update our privacy policy as needed to comply with changing business practices, regulations, or operational needs. We will post any privacy policy changes on this page with an updated revision date. Users should check this page periodically for any updates or changes.

If you have any questions about our privacy policy or data processing, please contact us using the details provided on our website.

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